1. Introduction:
Welcome to RCK Services LLC (“Company,” “we,” “our,” “us”). By using our website rckservices.site, submitting your information, or engaging with our trucking and dispatch services, you agree to these Terms of Service, Privacy Policy, and Messaging Policy.
2. Services:
RCK Services LLC provides load and truck dispatching services. Communication with customers may occur via phone, email, or SMS text messages.
3. SMS Messaging Consent:
By submitting your phone number on our website or through service forms, you consent to receive SMS messages from RCK Services LLC. Messages may include dispatch confirmations, load status, schedule changes, or service updates.
Message Frequency: Varies depending on dispatch activity.
Cost: Message and data rates may apply.
Opt-Out: Reply STOP to unsubscribe at any time.
Help: Reply HELP for more information.
For urgent inquiries, you may contact us at:
Phone: (307) 417-2268
Email: info@rckservices.site
3. Third-Party Services & SMS Privacy policy
Our SMS services may be facilitated through trusted third-party carriers. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Privacy Policy:
Data We Collect: Name, phone number, email, and trucking service details submitted through our forms.
How We Use Data: To provide dispatch services, confirm loads, send service updates, and respond to customer inquiries.
Storage & Security: Customer data is stored securely and not sold, rented, or shared with third parties except as required by law.
Third-Party Services: Our SMS services may be facilitated through trusted third-party carriers, subject to their compliance requirements.
5. Refunds & Cancellations:
Since trucking and dispatching are service-based, cancellations may be handled on a case-by-case basis. Refunds are only provided if dispatch services are not delivered as agreed.
6. User Responsibilities:
By using our services, you agree not to misuse or attempt to exploit our dispatch systems. Customers must provide accurate information for communication and service delivery.
7. Changes to Policy:
RCK Services LLC reserves the right to update these Terms and Policies at any time. Updates will be posted at rckservices.site.
8. Contact Information:
RCK Services LLC
22 East St Oxford, CT 06478-1917
Phone: (307) 417-2268
Email: info@rckservices.site
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